Your personal information is our top priority. Learn how we collect, use, and protect your data — clearly and transparently.
By creating an account on 499bar, you fully agree to this Privacy Policy. We never sell your information or share it with advertisers.
499bar (referred to as "we", "the platform", or "the site") is a trusted online gaming and Sports Betting service for users in Bangladesh. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure.
This policy applies to the 499bar website, mobile application, and all our digital services. By using our platform, registering, or logging in, you acknowledge that you have read and agreed to this Privacy Policy.
We believe transparency is the foundation of trust. This policy is written openly, with nothing hidden. If anything is unclear, please reach out to our support team.
499bar only collects information that is necessary to provide you with the best service and to keep your account secure. We do not collect excessive or unnecessary data.
| Data Type | Purpose of Collection | Required? |
|---|---|---|
| Name & Mobile | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| NID/Passport | KYC & Fraud Prevention | At the Time of Withdrawal |
| IP Address | Security & Fraud Detection | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
499bar uses the information we collect solely for the purposes listed below. We never use it beyond those purposes without your consent.
499bar never sells your information to advertisers. If you no longer wish to receive marketing messages, you can opt out through your account settings or by contacting support.
499bar's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect some site functionality. We do not use third-party advertising cookies.
499bar employs the highest standards of technology and process to protect your information. Our security measures are regularly tested and updated to meet international standards.
You also play a role in keeping your data safe. Use a strong password, never share your OTP with anyone, and avoid logging in on public Wi-Fi.
You have clear rights over your information on 499bar. We are always ready to help you exercise those rights.
You can request to view all the information we hold about you.
You may request corrections to any inaccurate or outdated information.
If you close your account, you may request that your data be deleted (except where required by law).
You can request a copy of your data in a standard portable format.
You can object to the use of your data for specific purposes.
You can opt out of promotional messages at any time.
To exercise any of these rights, please contact our support team. We typically respond to requests within 72 business hours.
499bar retains your information for as long as needed to fulfill the purposes it was collected for. Data remains in the active database for the duration your account is active.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Authority Directives |
| KYC Documents | 5 Years | Fraud Prevention & Legal Compliance |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Cookies & Logs | 13 Months | Security Analysis |
| Support Conversations | 2 Years | Service Quality Improvement |
Once the retention period expires, data is securely deleted or anonymized in a way that it can no longer be identified as personal information.
499bar is strictly for users aged 18 and above. We do not knowingly collect or store information from minors.
If you become aware of a minor using our platform, please notify our support team immediately. We will take prompt action.
499bar may update this Privacy Policy from time to time. For any significant changes, we will notify you via SMS to your registered mobile number or through an in-app notification.
Continued use of the site or app after any changes constitutes acceptance of the updated policy. The "Last Updated" date at the top of the page always reflects the history of changes.
Enable notifications on our platform to stay up to date on the latest policy changes.
For any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us. We respond in English and do our best to resolve issues as quickly as possible.
Data protection contact: [email protected] — You can typically expect a response within 24–48 business hours.
Include your registered mobile number and account ID in your request — this allows us to verify your identity and resolve your query faster.
The Core Pillars of Our Privacy Protection
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No third party can intercept your data in transit.
Your name, number, or any personal details are never sold to advertisers — this is a non-negotiable policy at 499bar.
You can view, update, or request deletion of your data at any time. You are in control.
Regular security audits are conducted by third-party experts. Any vulnerabilities found are addressed immediately.
Stored data is kept encrypted at all times. Staff can only access information strictly necessary for their role.
For any privacy-related questions, our support team is available 24/7. We're always here to help.
Answers to Common Privacy Questions
Your data is secure, your privacy is guaranteed — join now and enjoy with complete peace of mind.
SSL Secured · No Data Selling · 18+ · Responsible Gaming